· Contact management

o Account information

o Contact information

o Call history

o Task management

o Unlimited call notes

· Sales management

o Estimate and quote management

o Bill of materials

o Price lists

o Budget sales

o Outbound telesales to-do list

o Rebate

· Order management

o Multiple ship-to addresses

o Price lists

o Order tracker by customer

o Order tracker by product

o Duplicate last week order

o Order job wizard

o Unfilled orders review

· Customer service management

o Helpdesk

o Contact management

o Case categories

o Workflow

o Alerts

o Traceability

o Credit authorization

o Reason codes

o Quality assurance integration

o Production summery

o Production sheet

o Bill of materials

o Resource planning

o Material constraints

o Material shortage flag

o Forecast

o Job tracker

o Productivity

o Inventory control

· Lean manufacturing

o Acturing without work orders (kanban flow)

o Real-time manufacturing kanban

o Manufacturing flow kanban

o Real-time stock replenishment kanban

o Real-time purchase kanban

o Automated material flow

o Support for hybrid approaches to lean

· Inventory management

o Flexible costing

o Cost tracking

o Mass issue

o Materials management

o Time-phased material inquiry/report

o Multiple bins

o Cross-reference

o Physical and perpetual inventory

o Inventory lot tracking

o Serial number tracker

o Multiple warehouse management

· Shipper management

· Routing

· Dropping

· Freight summery

· Dock picking list (packing slips)

· Driver run sheets

· Delivery dockets

· Mass ship

· Advanced shipping

· Shipping labels

· Auto-invoice

· Bill of lading

· Customer shipment tracker

· Receipt tracker

· Shipping performance

· Accounts receivable

o Credit manager workbench

o Invoice entry

o Invoice tracker

o Customer tracker

o Invoice/statement forms

o History

o Credit holds

o Aging information

o Sales analysis

o Cash receipts

o Customer receipts

· Accounts payable

o Cash management

o Checks

o History

o Supplier tracker

o Purchasing variance

o Three-way match

o Recurring entries

· Purchase management

o Automated purchasing tools

o Purchase requisition

o Purchase history

o Mass purchase order receipt

o Flexible

o Cross-referencing

o Purchase order printing

o Purchase order tracker

o Supplier tracker

o Approved suppliers

Note: This specification is a guide only. Every company is different. ERP for each company is different. There will be a user requirements contract to define the detailed features.

Copyright © 2007 Acetek Communications Pty Ltd